Frequently Asked Questions

China-Connect Platform is an operational subsidiary of Africa-Gate Group S.A, specializing in direct access to China's industrial, technological, and commercial opportunities for African economic operators.

The platform is designed for entrepreneurs, businesses, institutions, and individuals looking to import from China, carry out engineering projects, or benefit from tailored payment solutions.

Click 'Sign Up' at the top of the page, fill in the form with your information, and verify your email address. Your account will be activated immediately.

We identify and verify Chinese suppliers suited to your needs, negotiate prices and terms, and ensure quality control throughout your orders.

We cover a wide range: electronics, textiles, construction materials, industrial equipment, auto parts, furniture, and much more.

Lead times vary by product and quantity. Generally, expect 2 to 4 weeks for production and 3 to 6 weeks for sea freight.

We accept bank transfers, card payments (VISA/MasterCard), Mobile Money (Orange Money, Wave), and the CCP wallet.

Yes, all payments are processed through secure, encrypted channels. We comply with international transaction security standards.

We offer an innovative, affordable payment solution to pay your suppliers in China, with competitive exchange rates and reduced fees.

We manage the entire logistics chain: packaging, customs clearance, sea or air freight, and delivery to your address.

Yes, from your dashboard you have access to real-time tracking of each shipment with detailed transport stages.

Our support team is available to handle any incident. We provide full assistance until resolution, including claims with carriers.

We support finishing projects for residential buildings, offices, showrooms, and hotels, as well as structuring tender documents (DAO).

We handle the complete finishing: from design to delivery of a complete, functional, and aesthetic space, sourcing materials directly from China.

Yes, we provide technical support in preparing and structuring your tender documents to maximize your chances of success.

By joining our program, you receive a unique referral link. Each sale generated through your link earns you a commission on the transaction amount.

Commissions are credited to your CCP wallet. You can request a withdrawal via bank transfer or Mobile Money once the minimum threshold is reached.

No, joining the affiliation program is completely free. Simply create an account and activate the program from your dashboard.